Privacy Policy

Broadoak Digital Services (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

Abstract structural representation of data privacy and security

Policy Details

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Name
Email address
Phone number
Business name
Website URL
Google Business Profile information
Any other information you submit through our forms, chat widgets, or communications

We may also collect certain technical information automatically, such as:

IP address
Browser type
Device information
Pages visited
Referral source
Cookies and analytics data

2. How We Use Information

We use the information we collect to:

Respond to inquiries
Deliver audits, proposals, and services
Send email and SMS communications related to your inquiry or services
Improve our website, advertising, and service delivery
Maintain records of communications and transactions
Comply with legal or regulatory requirements

3. SMS & Communications

By providing your phone number, you agree to receive conversational, transactional, or service-related text messages from Broadoak Digital Services where permitted by law and applicable consent requirements.

You may opt out of SMS messages at any time by replying STOP. For help, reply HELP or contact us directly at [email protected] or 513-960-5445. Message and data rates may apply. Message frequency may vary.

Consent to receive text messages is not a condition of purchase.

4. Data Sharing Policy

We do not sell your personal information.

We may share information with trusted service providers who help us operate our business, such as CRM, hosting, analytics, scheduling, payments, and communication platforms, strictly for business operations and service delivery.

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.

SMS consent is never shared with third parties or affiliates for marketing purposes.

5. Cookies & Tracking

We may use cookies, pixels, analytics tools, and similar technologies to understand website usage, improve performance, and support advertising or retargeting efforts. You can adjust your browser settings to refuse cookies, though some features of the website may not function properly.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect your information. However, no system can be guaranteed to be completely secure, and you provide information at your own risk.

7. Third-Party Services

We may use third-party service providers to operate parts of our business, including GoHighLevel as a data processor, as well as tools for scheduling, payments, analytics, communications, and hosting. These third parties may process your information on our behalf in accordance with their own policies and applicable agreements.

8. Your Rights

Depending on your location, you may have rights regarding access to, correction of, deletion of, or restriction of your personal information. To make a request, contact us using the information below.

9. Contact Information

Broadoak Digital Services
601 E Pete Rose Way, Cincinnati, OH 45202
[email protected]
513-960-5445

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

Broadoak Digital Services

Website systems, local SEO, review automation, and lead follow-up for small service businesses.

Contact

[email protected]

+1 (513)-960-5445

Compliance notice

By submitting your information through this website, you agree to be contacted by Broadoak Digital Services regarding your inquiry and services. Consent is not a condition of purchase. Reply STOP to opt out of SMS messages at any time and HELP for assistance. Message and data rates may apply.